This privacy policy explains how CELERY HEALTH (referred to as “we,” “us,” or “our” in this policy) collects, uses, and protects the personal information that you may provide when you use our digital health website, www.celeryhealth.com.au (the “Website”).

Please take a moment to review this Privacy Policy. It is important that you understand this Privacy Policy. By using the Celery Health Platform, you are agreeing to the term and conditions of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, you may Contact Us at any time.

Please note information is collected when:
-You visit or use our Platform, including our Website;
-We communicate in e-mail, text message, and other electronic messages between you and us; and
-We communicate in person, such as on the phone or through a telehealth visit.

Collection of Personal Information

We may collect personal information from you when you use the Website, such as your name, email address, and medical information. We may also collect information about your use of the Website, such as the pages you visit and the actions you take on the Website.

Use of Personal Information

We may use the personal information we collect from you to provide you with access to the Website and to operate and improve the Website. We may also use your personal information to communicate with you about your use of the Website and to send you promotional material about our products and services.

Protection of Personal Information

We take the protection of your personal information seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To comply with applicable laws, regulations, or legal process
• To protect the rights, property, or safety of us or others
• With your consent

Access to and Control of Personal Information

You have the right to access and control the personal information that we collect from you. You can do this by contacting us using the contact information provided at the bottom of this policy.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any updates to this policy on our Website.

Contact Us

If you have any questions about this policy or our treatment of your personal information, please contact us by email at hello@celeryhealth.com.au

Effective Date: Jan 1st 2023

PERSONAL INFORMATION PRIVACY

We take the protection of personal information very seriously. As a digital health website based in Australia, we are committed to complying with all relevant Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal information is defined as any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. This includes information such as name, address, email address, medical information, and any other information that may be collected via our Website.

We only collect personal information that is necessary for us to provide our services to you and to operate and improve our Website. We will only use personal information for the purpose for which it was collected and will not use it for any other purpose without your consent.

We have implemented appropriate technical and organizational measures to protect personal information from unauthorized access, use, or disclosure. These measures include encryption of sensitive information, regular security reviews and penetration testing, and strict access controls for our employees and contractors.

We will not disclose your personal information to any third party unless we are required to do so by law, or if you have given us your consent. If we need to disclose your personal information to a third party, we will take reasonable steps to ensure that the third party is bound by the same level of privacy obligations as us.

As a website user, you have the right to access and control the personal information that we collect from you. You can do this by contacting us using the contact information provided on our Website. If you believe that any personal information we hold about you is inaccurate, out of date, or incomplete, you can request that we correct it.

We will regularly review our privacy policy and practices to ensure that they are up to date and that they comply with all relevant laws and regulations. If you have any questions or concerns about our handling of personal information, please contact us and we will do our best to address them.

We are committed to protecting your personal information and to ensuring that your privacy is respected at all times.